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Library Services Assistant

2 months ago

Auburn, California, United States Placer County Full time
Overview

Placer County encompasses a vast and varied landscape, offering a wonderful environment for living, working, and learning.

POSITION SUMMARY

Placer County Library is looking to hire a full-time Library Clerk for our Auburn branch.

As a Library Clerk, your responsibilities will include performing circulation tasks such as checking materials in and out, issuing library cards, and managing fines. You will also shelve materials, assist patrons with library services, and respond to inquiries both in person and via phone. We are dedicated to providing exceptional customer service and engaging with the community.

The library operates seven days a week, with some locations open until 6 PM, so availability for weekends and evenings is essential.

The eligible list created from this recruitment may be utilized for future openings for both temporary and permanent positions.

BENEFITS

Placer County provides a comprehensive benefits package for employees. For the most current information regarding benefits, applicants should inquire during the hiring process or contact the Human Resources Department.

ROLE DESCRIPTION

The Library Clerk performs a variety of clerical functions related to library operations and assists the public in locating and checking out library materials.

KEY RESPONSIBILITIES

The following duties may be included, but are not limited to:
  • Conduct circulation activities, including checking materials in and out, registering patrons, calculating and collecting fines, and explaining library policies.
  • Shelve library materials and ensure proper order on shelves.
  • Process and prepare new materials for circulation following established protocols.
  • Collect and record payments for overdue, lost, or damaged items.
  • Assist patrons in utilizing library services and understanding the arrangement of materials.
  • Respond to inquiries via phone and in person, utilizing available indexes and catalog systems.
  • Process routine inter-library loan requests.
  • Support the maintenance of the library collection, including weeding outdated materials and performing repairs.
  • Monitor the condition of materials and perform necessary binding and repairs.
  • Maintain records and compile statistics on library services and activities.
  • Perform general clerical tasks and operate library-related office equipment.
  • Ensure library and public areas are orderly and clean.
  • Assist in setting up displays as directed.
  • Conduct special activities such as story hours and outreach functions.
  • Build and maintain positive relationships with colleagues and the public through excellent customer service.
  • Perform additional duties as assigned.
QUALIFICATIONS

Applicants should demonstrate how they meet the minimum qualifications listed below.

Experience and Training

Any combination of experience and training that would provide the required knowledge and abilities is qualifying.

Experience: No prior library experience is necessary. Experience in a service or sales role with frequent public contact is desirable.

Training: Equivalent to completion of the twelfth grade.

Required License or Certificate:
May need to possess a valid driver's license as required by the position.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:
  • General functions and content of modern public libraries.
  • Office methods, practices, and equipment.
  • Principles of workplace safety.
  • English language usage and spelling.
  • Basic arithmetic and mathematical calculations.
  • Techniques for providing high-quality customer service.
Ability to:
  • Review documents related to library operations and understand library policies.
  • Adhere to privacy and confidentiality standards.
  • Perform accurate arithmetic computations.
  • Complete routine clerical work and maintain appropriate records.
  • Work effectively with diverse cultural and ethnic groups.
  • Provide information through interviews and interact courteously with the public.
  • Work weekend and evening shifts as assigned.
  • Utilize automated library systems and office equipment.
  • Respond calmly in emergency situations.
  • Communicate effectively both orally and in writing.
  • Establish effective working relationships with colleagues and the public.
  • Train and supervise volunteers.
  • Perform physical tasks related to shelving and handling materials.
SELECTION PROCESS

Qualified candidates will be notified via email regarding the examination process. The examination may include various question types related to the required knowledge and abilities for this classification.

CONDITIONS OF EMPLOYMENT

Applicants must undergo a fingerprint test, pass a medical examination, and submit proof of citizenship or legal right to work in the U.S.

EQUAL OPPORTUNITY EMPLOYER

Placer County is committed to equal opportunity and prohibits discrimination in all employment practices.