Front Desk Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Grand Pacific Resorts. As a key member of our front office team, you will be responsible for providing exceptional service to our guests and owners, ensuring a seamless and memorable experience.
Key Responsibilities- Check guests in and out of the resort, responding to their inquiries and resolving any issues in a timely and professional manner.
- Provide exceptional customer service via phone and in person, exceeding guest expectations and building loyalty.
- Manage a high volume of inbound calls, responding to guest inquiries and resolving issues efficiently.
- Communicate effectively with guests, supervisors, and colleagues to ensure seamless operations.
- Resolve customer complaints and problems in a calm and effective manner, ensuring guest satisfaction.
- Obtain and confirm guest information, assign rooms, activate and distribute keys, and perform other related tasks.
- 1+ years of experience in customer service and/or hospitality, preferably within the industry.
- Professional telephone etiquette and excellent communication and organizational skills.
- Ability to work various shifts, including weekends and holidays, and be flexible to meet the needs of the resort.
- High school diploma or equivalent and a strong commitment to providing exceptional customer service.
The ideal candidate must be able to stand and walk for up to 8 hours, sit, stoop, kneel, crouch, and crawl, and regularly lift and/or move up to 25lbs.
-
Front Desk Representative
2 weeks ago
Palm Springs, California, United States Remington Full timeJob Title: Front Desk Agent **Job Summary** We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay. **Key Responsibilities** * Greet and communicate...
-
Front Desk Representative
6 days ago
Palm Springs, California, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Renaissance Palm Springs Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and managing front office operations.Key ResponsibilitiesGuest Services: Greet and communicate...
-
Front Desk Representative
1 week ago
Palm Springs, California, United States Columbia Hospitality Full timeFront Desk AgentAt Columbia Hospitality, we're seeking a skilled Front Desk Agent to join our team at Hotel Zoso. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures efficiently, handling...
-
Front Desk Representative
6 days ago
Palm Springs, California, United States Homesmartfranchise Full timeFront Desk/ Admin Job DescriptionWe are seeking a highly skilled and detail-oriented Front Desk/ Admin to join our team at Homesmartfranchise in Palm Springs, California.Key Responsibilities:Provide exceptional customer service to clients and guestsManage various administrative tasks and projects, including vendor management and invoice uploadingAssist the...
-
Front Desk Manager
2 weeks ago
Palm Springs, California, United States Parker Palm Springs Full time**Job Summary**At Parker Palm Springs, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our Front Office department, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.**Key Responsibilities:**Supervise and train...
-
Front Desk Supervisor
3 days ago
Palm Springs, California, United States Acme Ventures LLC Full timeJob Title: Front Desk SupervisorJoin Acme Ventures LLC as a Front Desk Supervisor and take on a challenging role that requires exceptional leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring a seamless guest experience and maintaining the highest standards of hospitality.Key...
-
Front Desk Supervisor
2 days ago
Palm Springs, California, United States Azul Hospitality Full timeJob Title: Front Desk SupervisorJoin Azul Hospitality as a Front Desk Supervisor and take on a challenging role that requires excellent leadership and customer service skills. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maintaining high standards of service.Key Responsibilities:Lead and train...
-
Front Desk Representative
7 days ago
Palm Springs, California, United States Grand Pacific Resorts Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Grand Pacific Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesCheck guests in and out of the resort,...
-
Front Desk Representative
2 weeks ago
Palm Springs, California, United States Homesmartfranchise Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Front Desk/ Admin to join our team at Homesmartfranchise. As a key member of our team, you will be responsible for providing exceptional customer service, managing administrative tasks, and supporting our sales associates.Key ResponsibilitiesProvide top-notch customer service to clients and...
-
Front Desk Agent/Bartender
2 weeks ago
Palm Springs, California, United States ARRIVE Hotel Palm Springs Full timeAbout UsARRIVE Hotel Palm Springs is a boutique hotel that offers a unique and welcoming experience to its guests. We are committed to providing exceptional service and creating memorable experiences for our guests.Job SummaryWe are seeking a skilled and friendly Front Desk Agent/Bartender to join our team. As a Front Desk Agent/Bartender, you will be...
-
Front Desk Representative
2 weeks ago
Shingle Springs, California, United States Quality Inn & Suites Full timeWelcome to Quality Inn & Suites! We are seeking a skilled Front Desk Agent to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include: **Responsibilities:** * Register and assign rooms to guests in a timely and efficient manner * Confirm...
-
Front Desk Supervisor
6 days ago
Palm Springs, California, United States Parker Palm Springs Full time**Job Summary**We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Parker Palm Springs. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, supervising front desk operations, and ensuring seamless check-in and check-out experiences for our guests.**Key...
-
Front Desk Associate
2 weeks ago
Palm Springs, California, United States Parker Palm Springs Full timeJob Summary:Parker Palm Springs is seeking a highly skilled and professional Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and efficient operation of the front desk, and maintaining the highest level...
-
Front Desk Associate
5 days ago
Palm Springs, California, United States Parker Palm Springs, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Parker Palm Springs, LLC. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling phone calls, and ensuring a seamless check-in and check-out experience for our guests.Key ResponsibilitiesGuest...
-
Front Desk Receptionist
2 weeks ago
Palm Desert, California, United States Qonten Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Qonten. As a key member of our administrative team, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting our business goals.Key Responsibilities:Provide exceptional customer service to...
-
Front Desk Manager
3 weeks ago
Desert Hot Springs, California, United States Azure Palm Hot Springs Resort & Spa Full timeJob SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Azure Palm Hot Springs Resort & Spa. As a key member of our operations team, you will be responsible for providing exceptional guest service, leading a team of front desk agents, and ensuring seamless operations at the front desk.Key ResponsibilitiesGuest...
-
Front Desk Manager
2 weeks ago
Palm Desert, California, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and maximizing departmental efficiency.Key ResponsibilitiesAssist the Front Office Manager in administering front office...
-
Front Desk Manager
7 days ago
Palm Desert, California, United States Marriott International Inc Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Marriott International Inc. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and maximizing the financial performance of the department.Key ResponsibilitiesAssist the Front Office Manager in...
-
Guest Services Representative
3 weeks ago
Palm Springs, California, United States Days Inn by Wyndham Palm Springs Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Days Inn by Wyndham Palm Springs. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Service: Greet and welcome guests,...
-
Front Desk Supervisor
2 weeks ago
Desert Hot Springs, California, United States Azure Palm Hot Springs Resort & Spa Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Azure Palm Hot Springs Resort & Spa. As a key member of our operations team, you will be responsible for ensuring exceptional guest service and experience.Key ResponsibilitiesGuest Service Excellence: Provide exceptional guest service, ensuring a seamless and...