Pharmacy Customer Service Representative

1 day ago

Issaquah, Washington, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining work flow, including monitoring patient and drug information.
  • Maintain a clean and organized store environment, including keeping counters and shelves clean and well-merchandised, taking inventory, and checking in and pricing merchandise as required.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills so they can fill prescriptions accurately, including counting, measuring, and weighing medications.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and making a positive impact on our customers' lives. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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