Guest Service Ambassador

2 weeks ago


Herndon, Virginia, United States Nothing Bundt Cakes #192 Full time
Job Overview

At Nothing Bundt Cakes #192, we're seeking a talented Guest Service Representative to join our team. As a key member of our bakery, you'll play a vital role in creating an exceptional guest experience. Your warm smile, genuine enthusiasm, and product knowledge will make every visit to our bakery a memorable one.

Key Responsibilities
  • Guest Interaction: Greet guests with a smile, determine their interests and needs, and provide personalized service to create a superior guest experience.
  • Product Knowledge: Maintain strong knowledge of our cake offerings, including flavors, sizes, and pricing, to educate guests and make informed recommendations.
  • Order Processing: Process guest orders efficiently and accurately, utilizing our point-of-sale system, and invite guests to join our email club for exclusive promotions.
  • Bakery Presentation: Uphold a clean and organized bakery presentation, including routine cleaning and replenishing of retail merchandise and cake display cases.
  • Team Collaboration: Assist the Crafter in preparing cake decorations and packaging supplies as needed, and maintain a positive, collaborative work environment.
  • Adherence to Policies: Comply with all health and safety guidelines, company policies, and procedures, including dress code and personal hygiene standards.
Why Join Our Team?

We offer a unique work environment that's fun, flexible, and rewarding. Enjoy:

  • Closed early hours for a better work-life balance
  • Flexible work schedules to suit your needs
  • Casual dress code and a relaxed atmosphere
  • Cake discounts – because who doesn't love cake?
  • Opportunities for career growth and development
  • A supportive team environment that's all about spreading joy and making a difference in our community

Ready to join our team and make a difference? Apply now and discover the joy of working with Nothing Bundt Cakes #192



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