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Kitchen Operations Supervisor

2 months ago


Carmel, Indiana, United States GetGo Café + Market Full time
Job Overview

Position Summary

$1,000 New Hire Bonus

New Team Member hired into this role will be eligible for a one-time bonus paid in two installments, less applicable taxes.

Installment 1: $500 at 90 days of employment
Installment 2: $500 at 180 days of employment

As a Kitchen Operations Supervisor, you will enhance customer and Team Member experiences by delivering safe, efficient, accurate, and enjoyable food service. You will also mentor and guide Team Members, ensuring the kitchen operates seamlessly. This role positions you for advancement in store leadership — coaching, supervising, and leading the kitchen team alongside the Store Leader.

Position Details

  • Experience Required: 1 to 3 years
  • Experience Desired: Background in supervisory roles and food service
  • Education Desired: High school diploma or equivalent
  • Certification or Licensing Preferred: Food Safety
  • Lifting Requirement: Up to 50 pounds

Key Responsibilities

  • Prioritize safety in all operations for Team Members, customers, and products.
  • Surpass customer and Team Member expectations by providing safe, efficient, accurate, and pleasant food service, along with coaching and support to Team Members.
  • Foster a friendly atmosphere by sharing enthusiasm and passion for service with a smile to all Team Members and customers.
  • Assist management in achieving ambitious sales and profit targets by promoting sampling and recommendations while managing inventory effectively.
  • Oversee quality control in the kitchen and during food and supply orders.
  • Ensure maximum scheduling flexibility by confirming that all Team Members are trained in multiple roles.
  • Be adaptable, ready to lead the kitchen team at one moment and assist as a GoGetter the next.
  • Maintain cleanliness and stock levels in restrooms at all times.
  • Monitor competitor pricing and collaborate with business partners to stay competitive.
  • Quickly resolve any equipment issues.
  • Ensure all Team Members have access to necessary training and resources.
  • Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
  • Supervise product merchandising and integrity by ensuring all equipment consistently meets safety standards and that the appropriate Team Members are certified in food safety.
  • Set and promote sales and performance objectives for your team and equip them with the tools to achieve those goals.
  • Identify strengths and opportunities within your team and think strategically when making scheduling decisions.
  • Encourage an inclusive and diverse environment, recognizing that each Team Member has a voice.

Starting Rate of Pay

$18.00

About Us

GetGo Café + Market is transforming the traditional convenience store experience. We are redefining culinary expectations in a fun, fearless, and flavorful way. Our 260+ locations across western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana serve countless guests with the perfect blend of fuel, food, and convenience. Our diverse team is dedicated to helping every employee grow through dynamic career paths, competitive pay, and comprehensive training. We have a variety of part-time and full-time positions available.