Host - Customer Service Expert

3 weeks ago


Fairmont, West Virginia, United States Muriale's Italian Restaurant Full time
Job Overview

Muriale's Italian Restaurant is seeking a skilled Host to provide exceptional customer service and ensure a seamless dining experience for our guests.

Key Responsibilities
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus and inform them of current promotions
  • Assign patrons to tables suitable for their needs and according to rotation
  • Manage the flow of guests into the dining and bar areas and provide accurate wait times
  • Operate cash registers to accept payments for food and beverages
  • Answer the phone and take to-go orders when necessary
  • Keep the host stand neat, tidy, and presentable for guests
Qualifications
  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests
  • Ability to clearly communicate guests' needs to servers, bussers, and managers
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies

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