Food Service Department Lead

1 week ago

Bothell Washington, United States Town & Country Markets, Inc. Full time

About Us

Town & Country Markets, Inc. is a family-owned company that prides itself on building authentic relationships with customers and employees through consistent commitment to exceptional service and quality products.

We are passionate about food and people, and we are always looking for service-minded individuals to join our team.

About You

You are a genuine and authentic leader who thrives in a team environment, takes responsibilities seriously, and always considers the customer in your decisions.

You see the value in a diverse workforce and treat others with respect to create a place of belonging for all.

You care about your community and the environment, and you are committed to pursuing knowledge and growth.

Job Summary

The Food Service Department Lead will provide leadership and support in designated food service areas, including Pizzeria, Espresso, Bakery, Deli Market Meals, and Restaurant.

This role will ensure quality control of all meals from the kitchen, participate in establishing and maintaining a collaborative environment, and assist in achieving quarterly financial goals.

Key Responsibilities

  • Provides leadership and support in designated food service areas
  • Prepares department product for sale
  • Ensures quality control of all meals from the kitchen
  • Participates in establishing and maintaining a collaborative environment
  • Assists in achieving quarterly financial goals
  • Establishes and maintains effective working relationships with employees, guests, and vendors
  • Ensures adherence to Ready for Business standards
  • Works closely with market staff to achieve timely completion of administrative tasks and operational functions
  • Assists in the hiring, training, and development of employees
  • Establishes and maintains a 360-feedback process
  • Provides and role models excellent customer service
  • Maintains the integrity of our brand and marketing expressions
  • Maintains departments in a neat, clean, and orderly manner
  • Establishes and maintains a culture of safety throughout all food service departments
  • Ensures food service compliance with local, state, and federal laws
  • Role models attitude of service to staff and guests
  • Keeps up on industry trends, standards, and changes
  • Ensures the dissemination of and adherence to all company and department policies
  • Supports and follows all safety/security policies and sustainability programs
  • Operates within the Company's Core Values, Company Brand, and Business Principles

Requirements

  • High level of food service product knowledge and enthusiasm for food, cooking, and nutrition
  • Must be a positive team player, leader, and role model that can effectively manage through change
  • Must possess a readiness to manage, train, and coach others
  • Detail oriented, organized with effective time management skills
  • Excellent customer service skills
  • Critical thinker with a strong desire to develop proficiencies in schedule writing, inventory management, ordering practices, and forecasting
  • Understands and upholds Ready for Business standards
  • Must possess an attitude of service to others
  • Demonstrates self-discipline and accountability
  • Must have intermediate or higher computer skills including MS Office
  • Ability to build and maintain effective relationships and trust with a diverse group of staff, guests, and vendors
  • Excellent listening, verbal, and written communication skills
  • Embraces 360 feedback with a commitment to personal and professional development
  • Displays excellent work ethic
  • Flexibility to work mornings, afternoons, evenings, weekends, and holidays as needed
  • Ability to lift and carry 50 lbs.
  • Possesses full body mobility (bending, stooping, twisting, and reaching) with excellent manual dexterity
  • Exemplifies health department standards
  • Ability to work in a constant state of alertness and safe manner
  • 18 years or older

Compensation

USD $26.95/Hr.

Maximum Compensation

USD $27.95/Hr.

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