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Customer Relations Specialist

2 months ago

Cumberland, Maryland, United States Kristi Minnigh Allstate Insurance Agency Full time

Elevate Your Career - Become a Customer Relations Specialist

As our business continues to flourish, we are eager to welcome dedicated individuals to our team. This role is vital as you will be responsible for fostering and nurturing robust connections with both prospective and existing clients.

We provide comprehensive training to equip you with the skills necessary to address customer needs and deliver an exceptional service experience.

What we seek from you is a strong commitment, enthusiasm, and a drive for success. This position offers a competitive compensation package.

Salary:
$40,000.00-$60,000.00 per year

Customer Relations Specialist Responsibilities:

  • Collaborate with management to stay informed about new offerings, services, and company policies.
  • Engage with clients in a courteous and professional manner while attentively addressing their concerns.
  • Respond to incoming inquiries from customers.
  • Document customer details in our service database.
  • Build and maintain relationships with new and existing clients.
  • Provide assistance and solutions to customers in line with company service policies.

Customer Relations Specialist Requirements:

  • Genuine interest in a customer-focused career – Sales experience is beneficial but not mandatory.
  • Willingness to obtain your Property & Casualty license.
  • Dedication to achieving personal and professional goals.
  • Possess a positive, enthusiastic, and proactive attitude.
  • Self-motivated with a sense of urgency.
  • U.S. Work authorization (Required)

Customer Relations Specialist Benefits:

  • In-house training with a strong emphasis during the initial 60 days.
  • Competitive compensation structure.
  • Family-oriented workplace culture.
  • Monday to Friday schedule promoting work-life balance.
  • Paid Time Off & Holidays.

Opportunities for Advancement:
We offer pathways for growth through training and mentorship programs to help you advance your career within our organization.