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Box Office Associate

2 months ago

Amherst, Massachusetts, United States Oak View Group Full time

Oak View Group Job Opportunity

We are seeking a skilled Box Office Attendant to join our team at the Mullins Center. As a Box Office Attendant, you will be responsible for operating the Paciolan ticketing system, providing excellent customer service to guests, and ensuring a smooth event experience.

Key Responsibilities:

  • Operate the Paciolan ticketing system with efficiency and accuracy
  • Understand and communicate event details, including ticket prices, discounts, and seating configurations
  • Provide world-class customer service to patrons
  • Reconcile all monies received from ticket sales
  • Maintain confidentiality and perform additional duties as assigned by the Box Office Manager

Requirements:

  • Ability to multitask in a fast-paced environment
  • Familiarity with Windows-based computers
  • Excellent customer service skills
  • Experience working with the public and cash
  • Ability to work independently and as a productive member of a team
  • Flexibility to work a variety of shifts, including nights and weekends
  • Strong verbal communication skills in English (Spanish is a plus)

About Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. We offer an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.