Quality Assurance Specialist

1 week ago


New Hyde Park, New York, United States WellLife Network Full time

Position Summary:

Ensure program compliance with Federal and State regulations, as well as agency policy and procedures. Provide training and technical assistance to program staff in incident management and quality assurance. Conduct thorough investigations of all reportable incidents, such as abuse and neglect.

Essential Accountabilities:

  • Guarantee adherence to State and Federal regulations (42 CFR 483; 14 NYCRR Parts 524, 586, 624, 625, 633, and 681) and agency policy and procedures through site visits, training, and documentation review.
  • Conduct comprehensive and timely investigations for all reportable incidents, notable occurrences, and any violations of agency policy or procedures concerning the health and safety of individuals served.
  • During site visits, ensure proper maintenance and cleanliness of each facility and verify that federal, state, and agency standards are met.
  • Review all records maintained by programs to confirm staff has received required trainings, in-service training, or any other training offered to staff.
  • Communicate the results of all site visits and any issues identified to relevant program staff. Foster a collaborative environment for continuous improvement.
  • Develop and deliver training materials on quality assurance protocols, incident reporting procedures, and regulatory compliance.
  • Maintain accurate records and documentation related to investigations, training activities, and program audits.

About WellLife Network:

WellLife Network is a leading non-profit organization dedicated to providing comprehensive services in behavioral health, intellectual/developmental disabilities, housing, co-occurring substance abuse behaviors, family support, vocational training, and care management. We are committed to empowering individuals and families to achieve greater personal and economic independence.



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