Hotel Front Desk Ambassador

2 days ago


Sterling Heights, Michigan, United States Aimbridge Hospitality Full time
Hiring Opportunity

We are looking for an experienced and motivated individual to fill the role of Front Desk Agent at Aimbridge Hospitality's Towneplace Sterling Heights location.

About the Role:

This position involves providing excellent customer service to our guests, responding to their needs in a timely and efficient manner, and ensuring that they have a positive experience during their stay with us.

Responsibilities:
  1. Welcome guests and handle their queries in a professional and courteous manner
  2. Process check-ins and check-outs efficiently
  3. Manage phone calls and respond to guest requests promptly
  4. Ensure accurate handling of room keys and other guest-related tasks
Requirements:
  • Previous experience in customer service or hospitality


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