Sterling Hospitality Specialist
1 day ago
Hotel Overview: Hyatt House Dulles/Sterling is a premier extended-stay hotel located near Dulles Airport in Sterling, VA. Our hotel offers comfortable accommodations, modern amenities, and exceptional service to make your stay unforgettable.
Job Summary: We are seeking a highly skilled and experienced Front Desk Ambassador to join our team. As a Front Desk Ambassador, you will be responsible for providing top-notch guest service, handling reservations, and maintaining accurate records.
Key Responsibilities:
- Provide exceptional guest service and resolve any issues promptly
- Manage reservations and room assignments efficiently
- Maintain accurate records and reports
- Collaborate with colleagues to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent required
- Previous experience in hospitality or customer service preferred
- Excellent communication and problem-solving skills
- Ability to work effectively in a fast-paced environment
What We Offer:
- Competitive salary range: $45,000 - $65,000 per year
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Paid time off and holidays
- Employee assistance program
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