Sterling Hospitality Specialist

1 day ago


Sterling Heights, Michigan, United States Hyatt House DullesSterling Full time

Hotel Overview: Hyatt House Dulles/Sterling is a premier extended-stay hotel located near Dulles Airport in Sterling, VA. Our hotel offers comfortable accommodations, modern amenities, and exceptional service to make your stay unforgettable.

Job Summary: We are seeking a highly skilled and experienced Front Desk Ambassador to join our team. As a Front Desk Ambassador, you will be responsible for providing top-notch guest service, handling reservations, and maintaining accurate records.

Key Responsibilities:

  • Provide exceptional guest service and resolve any issues promptly
  • Manage reservations and room assignments efficiently
  • Maintain accurate records and reports
  • Collaborate with colleagues to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required
  • Previous experience in hospitality or customer service preferred
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • Competitive salary range: $45,000 - $65,000 per year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off and holidays
  • Employee assistance program


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