Digital Customer Experience Manager
4 days ago
We are seeking a highly skilled and experienced Digital Customer Experience Manager to join our team at Batesville Casket Company, Inc. This is a unique opportunity to make a meaningful impact on our customers' experience and drive business growth through innovative digital solutions.
Key Responsibilities- Develop and implement a comprehensive digital customer experience strategy that aligns with our business objectives and enhances customer satisfaction.
- Lead the development and execution of digital marketing campaigns to drive engagement and conversion.
- Collaborate with cross-functional teams to design and deliver seamless customer experiences across all touchpoints.
- Analyze customer feedback and data to identify areas for improvement and inform strategic decisions.
- Stay up-to-date with industry trends and best practices in digital customer experience and apply this knowledge to drive innovation and improvement.
- Minimum 5 years of experience in digital customer experience, e-commerce, or a related field.
- Proven track record of developing and executing successful digital marketing campaigns.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and drive business decisions.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
- Strong understanding of digital marketing channels, including social media, email, and search engine optimization.
- A competitive salary and benefits package.
- The opportunity to work with a leading company in the death care industry.
- A dynamic and supportive work environment.
- The chance to make a meaningful impact on our customers' experience and drive business growth.
Batesville Casket Company, Inc. is a leading provider of funeral and cremation products, memorialization offerings, and profit-enhancing merchandising systems. We are committed to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to make a difference in the digital customer experience space, we encourage you to apply for this exciting opportunity.
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Digital Customer Experience Manager
2 days ago
Batesville, Indiana, United States Batesville Casket Company, Inc. Full timeAbout the RoleWe are seeking a highly skilled and experienced Digital Customer Experience Manager to join our team at Batesville Casket Company, Inc. This is a key leadership role that will be responsible for developing and implementing a comprehensive digital customer experience strategy to drive business growth and revenue.Key ResponsibilitiesDevelop and...
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