Customer Service Representative

2 weeks ago


El Paso, Texas, United States Avis Budget Group Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Airport Operations. In this role, you will be responsible for providing exceptional customer service to our clients while assisting with the rental and return process on our airport lots.

Key Responsibilities
  • Assist customers with rental and return processes, including checking cars and processing rentals
  • Enter information into handheld devices and provide excellent customer service
  • Process rentals for loyalty customers and assist with exit gate operations
  • Check-in cars at return and provide a positive experience for customers
What We Offer
  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On-the-job training and development opportunities
  • Paid time off and comprehensive benefits package
  • Flexible spending account opportunity for public transportation or parking expenses
  • Employee discounts, including discounted car rental and purchase of Avis/Budget cars
Requirements
  • High School Diploma (or equivalent)
  • Valid Driver's License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors and flexibility to work all shifts
About Us

Avis Budget Group is a leading provider of mobility solutions, with a team of 25,000 driven individuals working together to move the future of transportation forward. We are committed to providing a positive experience for our customers and employees, and we are proud to be an Equal Opportunity Employer.



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