Administrative Support Specialist

3 weeks ago


Plano, Texas, United States Elevance Health Full time
About the Role

As an Administrative Assistant, you will play a vital role in delivering exceptional patient experiences at Paragon Healthcare. Your primary responsibilities will include:

  1. Providing exceptional customer service to patients and their families.
  2. Managing patient check-in, registration, and checkout processes.
  3. Coordinating with staff to ensure seamless delivery of services.
  4. Analyzing operational data to inform process improvements.

What We Offer

We offer a competitive salary of $45,000-$55,000 per year, depending on location and experience. Our comprehensive benefits package includes:

  • Merk increase based on performance.
  • Paid holidays and Paid Time Off.
  • Incentive bonus programs.
  • Medical, dental, and vision benefits.
  • Short and long term disability benefits.
  • 401(k) + match.
  • Stock purchase plan.
  • Life insurance.
  • Wellness programs.
  • Financial education resources.

Requirements

To be successful in this role, you will need:

  • A HS diploma and a minimum of 1 year of lead/supervisory experience in a healthcare environment.
  • Bi-lingual (English/Spanish) preferred but not required.
  • 1+ Years of medical front office experience preferred.
  • Prior authorization experience preferred.
  • Inbound call experience preferred.
  • Customer service experience in a medical or professional setting preferred.

Floating and Location Requirements

This role requires the ability to float to 6 infusion centers across Missouri and Colorado for coverage. You must also reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.



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