Customer Success Liaison
7 days ago
We are seeking a talented Customer Success Liaison to join our team.
This is an exciting opportunity to work with our customers, providing them with the support and guidance they need to achieve their goals.
As a Customer Success Liaison, you will be responsible for building strong relationships with our clients, understanding their business needs, and providing tailored solutions to meet those needs.
Responsibilities- Deliver Exceptional Customer Service: Provide prompt and professional service to our customers, responding to their inquiries and resolving any issues in a timely and effective manner.
- Consultative Selling: Offer expert advice and guidance to our customers, helping them to determine their business goals and develop strategies to achieve them.
- Order Management: Proactively manage the full-life cycle of the order process, ensuring timely and accurate responses to customers.
- Cross-Selling Opportunities: Identify and pursue cross-selling opportunities to promote additional offerings that meet our customers' needs.
- Customer Escalations: Manage customer escalations and work with the Customer Service team to resolve customer requests.
- Subject Matter Expertise: Develop and maintain subject matter expertise in the department, company, and industry, as well as maintain an aptitude for learning.
- Bachelor's Degree: Bachelor's degree from an accredited college or university, or equivalent B2B client service experience.
- Strongly Preferred: Minimum of two years of business-to-business (B2B) client/customer service experience, preferably consultative customer service experience working within the banking, insurance, hospitality, retail, and/or legal industry.
We are a global provider of professional information, software solutions, and services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors.
Our guiding principles have been expertise and trusted knowledge since we started in 1836. We combine almost two centuries of deep domain knowledge with advanced technology, for professional decision-making with confidence.
We strive to put the customer at the center of everything we do, honor our commitment to continuous improvement and innovation, aim high and deliver the right results, and most importantly, win as a team.
-
Customer Service Liaison
5 days ago
Columbus, Ohio, United States Dawson Full timeJob OverviewThis is a fantastic opportunity to join an international company with a strong reputation. They are seeking two Customer Service Specialists, one of whom must be fluent in Spanish.About the RoleYour key responsibilities will include acting as a liaison between customers and the company, providing product and service information, and resolving...
-
Customer Service Liaison Coordinator
1 day ago
Columbus, Ohio, United States Gsg Law Limited Full timeWe are seeking a skilled Customer Service Liaison Coordinator to be the first point of contact for our clients and visitors at Gsg Law Limited.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and maintain a professional atmosphere.This role is crucial in ensuring a positive experience for...
-
Customer Success Professional
5 days ago
Columbus, Ohio, United States CDK Global Inc. Full timeUnlock Your Potential as a Sr. Customer Success ManagerWe are seeking an experienced Sr. Customer Success Manager to join our team at CDK Global Inc.About the Role:This field-based position requires residing near a major airport (EST or CST)Sr. Customer Success Manager Responsibilities:Interact with assigned dealerships to understand business needs and drive...
-
Business Partner Liaison
3 weeks ago
Columbus, Ohio, United States Platinum Holdings Full timeJob DescriptionWe are seeking a highly motivated and team-oriented individual to fill the role of Business Partner Liaison at Platinum Holdings. This is an entry-level position that offers the opportunity to develop marketing, sales, management, and customer service skills.Key Responsibilities:Providing exceptional customer service and support to internal...
-
Customer Service Liaison for Community Care
1 week ago
Columbus, Ohio, United States GeorgiaGov Full timeAbout the Role:We are seeking a highly skilled Customer Service Liaison to join our team at GeorgiaGov in Columbus, GA. As a key member of our community care team, you will be responsible for providing exceptional support to individuals with special needs.Job Summary:The ideal candidate will possess excellent communication and interpersonal skills, with the...
-
Customer Service Liaison
6 days ago
Columbus, Ohio, United States State Farm Insurance Full timeCustomer Relations RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs, providing personalized...
-
Clinical Liaison Professional
6 days ago
Columbus, Ohio, United States HealthMap Solutions LLC Full timeAbout the RoleWe are seeking a skilled Clinical Liaison to join our team at HealthMap Solutions LLC in Columbus, OH. As a Clinical Liaison, you will play a vital role in developing and maintaining long-term relationships with healthcare providers and HealthMap members.Job DescriptionThe successful candidate will be responsible for:Acting as a liaison between...
-
Strategic Medical Liaison Expert
4 days ago
Columbus, Ohio, United States Madrigal Pharmaceuticals Corporation Full timeMadrigal Pharmaceuticals Corporation is a leading biopharmaceutical company dedicated to developing innovative therapeutics for non-alcoholic steatohepatitis (NASH) and metabolic dysfunction-associated steatohepatitis (MADDS).As a Strategic Medical Liaison Expert, you will play a critical role in cultivating relationships with key opinion leaders (KOLs) in...
-
Front Desk Associate Liaison
5 days ago
Columbus, Ohio, United States Columbus YMCA Full timeAt Columbus YMCA, we are seeking a dynamic Front Desk Associate Liaison to be the face of our organization. As the first and last person members see, you will play a vital role in creating a welcoming atmosphere and providing exceptional customer service.Key ResponsibilitiesSign up new members and ensure a seamless onboarding experienceOperate our software...
-
Global Customer Success Strategist
5 days ago
Columbus, Ohio, United States LexisNexis Full timeUnlock your potential in a dynamic role at LexisNexis!OverviewWe are seeking an experienced and driven individual to join our team as a Telephonic Solutions Consultant. In this role, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account planning and consultative services.Job...
-
Customer Account Liaison Specialist
2 days ago
Columbus, Ohio, United States Aarons Full timeAbout AaronsAaron's is a company that prides itself on creating strong personal connections with our customers, and we're looking for individuals who share our passion for making a real difference in people's lives.
-
Columbus, Ohio, United States Dawson Full timeJob OverviewSeeking an experienced customer service professional to join our team at a leading company in Central Ohio.
-
Customer Service Manager
6 days ago
Columbus, Ohio, United States Olshan Properties Full timeJob OverviewAt Olshan Properties, we are seeking a highly skilled and motivated Customer Service Manager - Front Office to join our team.This role is responsible for ensuring that all Front Office Agents are well-trained and equipped to provide exceptional customer service. You will be the key liaison between staff and departments, fostering open...
-
Member Experience Liaison
5 days ago
Columbus, Ohio, United States Arch Amenities Group Full timeAbout Arch Amenities GroupAt Arch Amenities Group, we pride ourselves on delivering exceptional experiences for our members and guests. As a valued member of our team, you will have the opportunity to make a real difference in their lives.Job SummaryWe are seeking an experienced Member Experience Associate to join our team. The successful candidate will be...
-
Store Operations Manager
6 days ago
Columbus, Ohio, United States Spectrum Full timeWe're seeking a dynamic Store Operations Manager to empower our team to exceed goals, focusing on their development and professional growth.Spectrum, a leading provider of connectivity solutions, is committed to keeping nearly 32 million customers connected across its 41-state footprint. Our Retail Sales team powers over 700 store locations, serving our...
-
Nurse Liaison
3 days ago
Columbus, Ohio, United States TriStar Southern Hills Medical Center Full timeResource Pool Nurse Job OverviewWe are seeking a highly skilled Resource Pool Nurse to join our team at TriStar Southern Hills Medical Center.About UsServing our community for over 40 years, TriStar Southern Hills has been a leader in providing quality healthcare services. Our hospital features a wide range of departments, including emergency services,...
-
Leading CDL-A Truck Drivers to Success
1 day ago
Columbus, Ohio, United States McLane Company Full timeAbout McLane CompanyAt McLane, we're passionate about helping our drivers succeed. With a strong focus on earning, learning, and living a great life, we offer competitive pay, industry-leading benefits, and a supportive team environment.Salary InformationOur CDL-A truck drivers can earn up to $90,000 per year, depending on experience. This includes:Day 1...
-
Hotel Attendant Liaison
6 days ago
Columbus, Ohio, United States Le Meridien Columbus Full timeJob SummaryWe are seeking a detail-oriented and customer-focused Hotel Attendant to join our team at Le Meridien Columbus, The Joseph. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay is comfortable and memorable.
-
Columbus, Ohio, United States Hoiseth Agency Full timeAt Hoiseth Agency, we are looking for a talented Life Insurance Sales Agent to join our team. As a Sales Agent, you will have the opportunity to work in a flexible and rewarding environment with unlimited earning potential.The compensation package includes an estimated monthly salary of $12,000 - $18,000 (uncapped), allowing you to earn as much as you want...
-
Customer Service Representative
6 days ago
Columbus, Ohio, United States Best Buy Full timeJob Overview: As a Customer Service Representative at Best Buy, you will have the opportunity to work in a fast-paced retail environment, interacting with customers and providing them with excellent service.About the Role: Your primary responsibilities will include greeting and welcoming customers, recommending products and services, assisting with sales...