Customer Support Representative

1 week ago


Sutton, Massachusetts, United States Wickes Full time

Position: Customer Service Assistant

Location: Greater London

At Wickes, we take immense pride in our team and the work we do. Our commitment extends beyond our products and brand; it is deeply rooted in our people.

In every role within our store, your primary focus will be enhancing the customer experience. We ensure that parking is convenient, trolleys are readily available, assistance is always accessible, stock is organized, deliveries are timely, and payments are handled with a friendly demeanor.

While you contribute to a welcoming and supportive customer environment, we are equally dedicated to your growth. We provide comprehensive training, ongoing support, and numerous opportunities for advancement. Think of Wickes as a grounded workplace where you can truly elevate your career.

We value personality as much as experience. We seek individuals who are enthusiastic about engaging with customers, quick learners, and thrive in a dynamic environment. A positive attitude and a willingness to support your team are essential.

Our stores operate throughout the week, so flexibility in working hours, including weekends and holidays, is necessary.

Wickes is not just a leading DIY retailer; we are part of the Travis Perkins Group, recognized as one of the UK's top employers. Here, collaboration is key. We encourage your ideas, listen to your feedback, and appreciate the contributions you make. Our diverse team shares a common goal: to succeed and excel in our roles. If this resonates with you, we will ensure you feel welcomed and valued.

Salary: Dependent on age.

If you require any adjustments during the application process or at the interview stage, please let us know when we reach out to you.



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