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Hotel Room Inspector/Inspectress

2 months ago

Augusta, Maine, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Hotel Room Inspector/Inspectress to join our team at Shaner Hotel Group. As a key member of our housekeeping operations, you will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas.

Key Responsibilities
  • Quality Control and Assurance: Conduct regular room inspections to ensure that all rooms meet our high standards of cleanliness and quality.
  • Housekeeping Operations: Supervise and train housekeeping staff to ensure that all procedures are completed to our standards.
  • Guest Satisfaction: Handle guest complaints and concerns in a professional and courteous manner.
  • Team Collaboration: Work closely with other departments, including front desk and maintenance, to ensure seamless operations.
  • Continuous Improvement: Identify areas for improvement and implement changes to enhance our housekeeping operations and guest experience.
Requirements
  • Experience: Minimum one year of experience in housekeeping or a related field.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with guests, staff, and management.
  • Attention to Detail: Strong attention to detail and ability to maintain high standards of quality and cleanliness.
  • Knowledge: Knowledge of hotel operations, housekeeping procedures, and safety protocols.
About Us

Shaner Hotel Group is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across the United States and internationally. We are committed to providing exceptional guest experiences and delivering outstanding results for our owners and partners.