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Customer Service Ambassador

2 months ago

Marietta, Georgia, United States Benevis Full time
Job Overview

At Benevis, we're seeking a skilled and efficient Customer Service Representative to provide exceptional support to our clients. Your role will involve responding to customer inquiries and resolving issues in a timely manner to maintain a positive relationship with our customers.

Responsibilities:

* Handle customer complaints and resolve them promptly
* Provide accurate and timely information to customers
* Process customer orders and calculate charges
* Maintain accurate records of customer information and issues
* Identify and generate sales leads
* Open customer accounts and gather necessary information
* Explain account details to customers
* Review customer accounts for changes
* Foster a positive relationship with customers
* Ensure high-quality service standards are met
* Communicate policy changes to customers

Requirements:

* High School Diploma
* 6 months to 1 year of sales or customer service experience
* Ability to work under pressure and meet deadlines
* Excellent communication and interpersonal skills
* Strong problem-solving skills

If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply.