Current jobs related to Customer Service Director - Marietta, Georgia - Milano Di RougeMaking Dreams Reality (MDR), LLC

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States Garrett Mechanical Full time

    Job DescriptionAs a Customer Service Dispatcher at Garrett Mechanical, you will be the first point of contact for our clients, ensuring their needs are met with the utmost care and professionalism. You will work in a comfortable call center environment with a team of supportive colleagues, answering phones, booking jobs, and managing customer relations. Your...

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States UPS Full time

    Customer Service RepresentativeAt UPS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to all customers. This includes receiving and processing packages for courier shipment, operating copiers, fax machines, binding equipment,...

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States Scott Helenbrook - State Farm Agent Full time

    Job DescriptionAre you a customer-focused individual looking for a career in sales?As a State Farm Agent Team Member, you will be responsible for establishing customer relationships and following up with customers as needed. You will use a customer-focused, needs-based review process to educate customers about insurance options and develop leads, schedule...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have. Your goal will be to...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States City of Marietta, GA Full time

    Job SummaryAs a Customer Service Representative with the City of Marietta, GA, you will play a vital role in ensuring the smooth operation of our utility services. This journey-level position reports to an assigned Supervisor of Customer Service and is responsible for entering meter data readings and assisting customers with billing inquiries.Key...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Taking customer orders accurately and efficiently using our Point of Sales SystemGreeting customers and...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Caliber Collision Centers Full time

    Service Center Kennesaw JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Petco Full time

    Petco is a leading health and wellness company dedicated to improving the lives of pets and their owners.We are a team of passionate individuals working together to deliver exceptional customer experiences across our pet care centers, hospitals, and clinics.Our mission is to make a positive impact on the lives of pets and their families through our services...

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States UPS Full time

    Job Summary:A Customer Service Representative at UPS is responsible for delivering exceptional service to all customers. The ideal candidate will have previous retail customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance.Key...

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States Arrow Exterminators Full time

    About Our CompanyArrow Exterminators is a family-owned and operated business with a rich history dating back to 1964. We have grown rapidly over the years and now serve 12 states, with multiple offices in each state to provide a personalized approach to our communities.We are proud to be ranked as the sixth-largest pest and termite control company in the...

  • Customer Service Liaison

    4 weeks ago

    Marietta, Georgia, United States State Farm Insurance Full time

    Job Summary: As a Customer Relations Representative at State Farm Insurance, you will be responsible for providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. This role requires strong communication and problem-solving skills to ensure seamless customer experiences.Key Responsibilities:Assist...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Walmart Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at Walmart. As a Customer Service Representative, you will be responsible for greeting and helping customers, preventing loss at store entrances, and ensuring a safe and secure shopping environment.Key Responsibilities:Verify purchases and assist with returned itemsKeep store...

  • Performance Team Director

    4 weeks ago

    Marietta, Georgia, United States Ulta Beauty Full time

    At Ulta Beauty, we're seeking a highly skilled Performance Team Director to lead our operations team to success. With a focus on driving top-line sales growth, this role is ideal for a seasoned professional looking to make a lasting impact.About UsAs a leading beauty retailer, Ulta Beauty is committed to providing an exceptional customer experience and...

  • Customer Service Representative

    1 month ago

    Marietta, Georgia, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized and accurateContribute to a clean and welcoming store...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Natalie Reid - State Farm Agent Full time

    Job OverviewAs a Customer Relations Representative for Natalie Reid - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesEstablish and maintain strong customer relationships, providing prompt and accurate service as needed.Use a customer-focused...

  • Customer Service Ambassador

    4 weeks ago

    Marietta, Georgia, United States LJG Sales and Marketing Inc Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide outstanding customer service and support to clientsMeet and exceed...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States All American Quality Food Inc Full time

    Job DescriptionAt All American Quality Food Inc, we are seeking a highly motivated and detail-oriented Courtesy Clerk to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various tasks to ensure a smooth shopping experience...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers with U-Haul...

  • Customer Service Representative

    4 weeks ago

    Marietta, Georgia, United States Marietta Auto Sales INC Full time

    Job Title: ReceptionistLocation: Marietta Auto SalesJob Summary: We are seeking a highly organized and personable Receptionist to join our team at Marietta Auto Sales. The ideal candidate will have high computer literacy, some administrative finance skills, and preferably experience in a dealership setting. This position requires flexible availability and...

Customer Service Director

1 month ago

Marietta, Georgia, United States Milano Di RougeMaking Dreams Reality (MDR), LLC Full time
Job OverviewAt Milano Di Rouge, we're seeking a seasoned Customer Service Manager to lead our customer service team in delivering exceptional experiences. This role is crucial for maintaining and enhancing customer satisfaction and loyalty through effective communication, problem resolution, and team leadership.

Key Responsibilities:
  • Develop and implement strategies to enhance the overall customer experience, ensuring consistent, high-quality interactions at every touchpoint.
  • Lead the customer service team by example, providing training, guidance, and support to ensure they are equipped to deliver outstanding service.
  • Handle complex customer service issues, providing solutions that align with the brand's values while ensuring customer satisfaction and loyalty.
  • Track and analyze customer service performance against key metrics, identifying areas for improvement and implementing strategies to enhance service levels.
  • Foster a strong communication line between the customer service team and other departments, ensuring that customer insights inform business decisions.
  • Review and update customer service policies and procedures to adapt to changing customer needs and business goals.
  • Oversee the selection and implementation of customer service tools and technology to improve efficiency and the quality of customer interactions.

Requirements:

  • Bachelor's degree in Business Administration, Communication, or a related field.
  • 3+ years of experience in customer service management, preferably in the fashion or luxury retail sector.
  • Proven track record of leading a customer service team to achieve exceptional performance.
  • Strong problem-solving skills and the ability to make quick, effective decisions.
  • Excellent verbal and written communication skills.
  • Deep understanding of customer service tools, practices, and technologies.
  • Empathy and a genuine desire to solve customer issues and enhance their experience with the brand.