Customer Service Representative

4 weeks ago

Middletown, Delaware, United States GPM Investments Full time

Overview


As a Mid/Second Shift Associate at GPM Investments, you will be at the heart of the action, serving a diverse range of customers during the bustling midday and early evening hours. Our convenience store and gas station become a central hub for customers, from lunchtime regulars to evening commuters. If you thrive in a lively environment and enjoy being part of the daytime and early nighttime community, this role offers the perfect blend of pace and interaction.


Why Work with Us:

  • Dynamic Work Environment: Experience the vibrant and varied pace of the mid/second shift.
  • Balance Your Day: Enjoy the flexibility of midday start times and evening finishes.
  • Team Engagement: Be part of a supportive and energetic team that thrives during these hours.
  • Growth Opportunities: We believe in promoting from within and supporting your career goals.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Pay Rate: $13.25/HR
  • Shift: Part Time 2nd Shift 3pm to 11pm, Must be willing to work some weekends

Responsibilities:

  • Afternoon Customer Hero: Provide top-notch service during the busy midday and evening hours, ensuring every customer leaves happier than when they arrived.
  • Merchandising Maestro: Manage the store's appearance and stock during peak hours, keeping everything organized and appealing.
  • Cashier Extraordinaire: Handle a high volume of transactions with efficiency and a friendly attitude.
  • Safety Advocate: Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Team Collaborator: Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Cleanliness Champion: Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Inventory Specialist: Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
  • Other duties as assigned

Qualifications:

  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: Reliable presence during the critical midday and early evening hours.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.
  • Experience is a Plus: Previous experience in retail or customer service is appreciated, but not required. We believe in learning on the job

Benefits: For information on benefits offered, please click on the hyperlink below.


Equal Opportunity Employer: GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.


This Organization Participates in E-Verify


Requisition ID


Brandshore stop


Position Type: Part-Time


Location: Address 4434 Summit Bridge Rd.

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