Customer Relationship Manager Position

4 days ago


Depew, New York, United States Joseph Czaja - State Farm Agent Full time
About Us

Joseph Czaja - State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. This role involves building relationships with customers and providing exceptional service.

Our Company Overview:

We are a dynamic team looking for a motivated individual who can help our business grow through value-based conversations and remarkable customer experiences. If you are a self-starter who thrives in a fast-paced environment, this is an opportunity for a rewarding career with excellent income and growth potential.

Salary:

Average hourly pay is $25-$30 plus commission/bonus.

Responsibilities:

  • Establish customer relationships and follow up as needed.
  • Provide customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options.

Benefits:

  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential/Opportunity for advancement within the agency.

Requirements:

  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal and listening.
  • Enthusiasm for the role insurance and financial products play in helping people manage risks.
  • Self-motivation.
  • Detail orientation.
  • Proactive problem-solving skills.
  • Dedication to customer service.
  • Ability to work in a team environment.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).


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