Customer Relationship Manager Position
4 days ago
Joseph Czaja - State Farm Agent is seeking a qualified professional to join their winning team as a Customer Service Representative. This role involves building relationships with customers and providing exceptional service.
Our Company Overview:
We are a dynamic team looking for a motivated individual who can help our business grow through value-based conversations and remarkable customer experiences. If you are a self-starter who thrives in a fast-paced environment, this is an opportunity for a rewarding career with excellent income and growth potential.
Salary:
Average hourly pay is $25-$30 plus commission/bonus.
Responsibilities:
- Establish customer relationships and follow up as needed.
- Provide customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused review process to educate customers about insurance options.
Benefits:
- Paid time off (vacation and personal/sick days).
- Valuable experience.
- Growth potential/Opportunity for advancement within the agency.
Requirements:
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Enthusiasm for the role insurance and financial products play in helping people manage risks.
- Self-motivation.
- Detail orientation.
- Proactive problem-solving skills.
- Dedication to customer service.
- Ability to work in a team environment.
- Property and Casualty license (must be able to obtain).
- Life and Health license (must be able to obtain).
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