Customer Service Ambassador
3 weeks ago
The U-Haul team is seeking a highly motivated Customer Service Representative to join our dynamic crew. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Salary: The estimated hourly rate for this position is $14.20-$15.62, based on national averages for similar roles in the United States.
Job Description:
We are looking for a customer-focused individual to assist customers with their U-Haul needs. As a Customer Service Representative, you will be responsible for providing exceptional service, handling rentals and inventory management, and ensuring that equipment is clean and well-maintained.
Key Responsibilities:
- Assist customers with U-Haul products and services
- Manage rentals and inventory using smartphone-based U-Scan technology
- Maintain equipment cleanliness and inspect fluid levels
- Provide product and service education to customers
- Prepare rental invoices and accept returned equipment
Required Skills and Qualifications:
To succeed in this role, you will need:
- A valid driver's license and good driving record
- A high school diploma or equivalent
Benefits:
As a U-Haul employee, you can expect access to a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, and much more.
Work Environment:
This role involves moderate risks and discomforts, requiring special safety precautions. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.
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