Senior ServiceNow Developer
2 days ago
About Us:
We are a leading HUBZone business in Baltimore, known for delivering sophisticated IT solutions with a commitment to ethics, expertise, and superior service. Our mission is to empower our customers with innovative technology solutions that drive efficiency and growth.
We are seeking an experienced and motivated ServiceNow developer with a passion for digital transformation. Ideal candidates will have experience working with Utility applications and be familiar with the latest advancements in technology.
Key Responsibilities:
- Design and implement ServiceNow development tools and techniques, including scripting in JavaScript, Jelly, and AngularJS.
- Enhance existing ServiceNow functionality and deploy new capabilities across various ServiceNow modules, ensuring platform optimization and alignment with business goals.
- Develop and configure solutions within the Now Platform to meet evolving business needs and improve operational efficiency.
- Work within the IT Business Management (ITBM) module to support the management of business portfolios, demand, and project delivery.
- Support IT Service Management (ITSM) processes by designing and configuring workflows and automating business services.
- Utilize Performance Analytics (PA) to build and enhance reporting dashboards and provide actionable insights for decision-makers.
- Implement and optimize Customer Service Management (CSM) solutions, enabling seamless interactions between customers and service teams.
Requirements:
- Bachelor's degree in information systems, Computer Science, or related scientific or technical field and three (5) years minimum of relevant experience.
- Five (5) years of proven experience as a ServiceNow Developer with a strong understanding of the platform's architecture and capabilities.
- Demonstrated experience working on large-scale projects in diverse team environments with a focus on ServiceNow development tools and techniques, including scripting in JavaScript, Jelly, and AngularJS.
- Strong understanding of ITIL framework and best practices.
- Experience with ServiceNow modules such as ITSM, ITOM, ITBM, and CSM.
- Experience integrating ServiceNow with other systems using APIs, web services, and middleware technologies.
- Ability to design and implement automated workflows to streamline processes.
- Familiarity with cloud computing concepts and platforms (e.g., Azure).
- Hands-on experience with ServiceNow development tools and techniques.
- Excellent verbal and written communication skills, with the ability to work closely with stakeholders to translate business needs into technical solutions.
- Strong analytical skills and problem-solving abilities, especially when working with large, complex datasets.
Compensation:
$120,000 - $150,000 per year, depending on experience.
At Delmock Technologies Inc., we offer a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support teams.
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