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Customer Service Representative
1 month ago
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Concierge. This role requires strong communication skills, a clear voice, and the ability to work directly with customers to successfully complete projects and build relationships.
Key Responsibilities:- Answer phone calls and schedule appointments
- Check email and voice mail for messages and return calls
- Review schedule for day/week
- Communicate and review jobs with service technicians
- Make appointment confirmation calls
- Make follow-up calls
- High school diploma or equivalent required
- 1-2 years of customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Computer experience with Microsoft Office and Excel
- Competitive hourly rate of $20.00
- Opportunity to work with a reputable and growing company
- Chance to build relationships with customers and contribute to the success of the team
Mr. Handyman International LLC is the franchisor of the Mr. Handyman franchised system. Each Mr. Handyman franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mr. Handyman International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
