Current jobs related to Healthcare Customer Service Specialist - Reno, Nevada - Skin Cancer and Dermatology Institute

  • Customer Service Specialist

    2 weeks ago

    Reno, Nevada, United States Express Employment Full time

    Job SummaryAs a Customer Service Specialist at Express Employment, you will be responsible for processing orders, handling returns, and providing exceptional customer support. This role requires a detail-oriented individual with strong problem-solving skills and excellent communication abilities.Key Responsibilities:Assisting customers with order status,...

  • Customer Service Reservation Specialist

    2 months ago

    Reno, Nevada, United States Grand Sierra Resort & Casino Full time

    Position OverviewThe Grand Sierra Resort & Casino is seeking dedicated reservation specialists to assist guests in planning their perfect getaway. As a key member of our customer service team, you will play a vital role in enhancing the guest experience.Key ResponsibilitiesHandle incoming inquiries regarding reservations and accommodations.Provide...

  • Healthcare Utilization Specialist

    1 week ago

    Reno, Nevada, United States Reno Behavioral Healthcare Hospital Full time

    The Reno Behavioral Healthcare Hospital seeks a skilled Healthcare Utilization Specialist to join our team in ensuring high-quality, cost-effective care for our patients.The ideal candidate will possess strong clinical knowledge and analytical skills to evaluate the appropriateness and efficiency of medical services and procedures.Key responsibilities...

  • Customer Service Program Specialist

    2 weeks ago

    Reno, Nevada, United States Ultimate Staffing Services Full time

    Job DescriptionAs a Program Specialist with Ultimate Staffing Services, you will serve as a liaison between members and dealers for the Auto Buying Program. Your primary responsibility will be to gather information, research, communicate, and educate all parties on the program guidelines.You will ensure that incoming and outgoing calls are processed...

  • Customer Service Reservation Specialist

    2 months ago

    Reno, Nevada, United States Grand Sierra Resort & Casino Full time

    Position OverviewThe Grand Sierra Resort & Casino is seeking dedicated individuals to join our team as Reservation Specialists. In this role, you will assist guests in securing their accommodations at our premier resort.Key ResponsibilitiesHandle incoming inquiries from potential guests regarding reservations.Provide exceptional customer service by guiding...

  • LPN - Home Health Care Specialist

    2 weeks ago

    Reno, Nevada, United States Maxim Healthcare Service Full time

    Job Title: LPN - Home Health Care SpecialistAbout the Job: Maxim Healthcare Services is seeking a skilled LPN to provide high-quality patient care in the comfort of their own homes.Responsibilities:* Utilize the nursing process to assess, plan, implement, and evaluate patient care.* Provide skilled nursing care/services in accordance with prescribed orders.*...

  • Customer Service Representative

    2 weeks ago

    Reno, Nevada, United States Valvoline Instant Oil Change Full time

    Customer Relations SpecialistAt Valvoline Instant Oil Change, we're committed to providing exceptional customer service. As a Customer Relations Specialist, you'll be the face of our company, ensuring that every guest has a positive experience. Your role will involve greeting customers, answering questions, and providing support to our technicians. If you're...

  • Customer Service Representative

    3 weeks ago

    Reno, Nevada, United States Prime Healthcare Full time

    Join Our Team at Prime HealthcareWe are seeking a dedicated and compassionate PBX Operator to join our award-winning team at Saint Mary's Health Network, a member of Prime Healthcare. As a key member of our healthcare team, you will play a vital role in ensuring the smooth operation of our communication systems.About the Role:Provide exceptional customer...

  • Customer Service Ambassador

    1 week ago

    Reno, Nevada, United States Legrand Full time

    Transforming Spaces with Electrical and Digital InnovationAt Legrand, we're dedicated to improving lives by transforming the spaces where people live, work, and meet. As a Customer Service Representative, you'll be part of our team that's shaping the future of electrical and digital building infrastructures.Key Responsibilities:Providing exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Reno, Nevada, United States Greene Resources Full time

    Client Service SpecialistGreene Resources is seeking a highly skilled and detail-oriented Client Service Specialist to join our dynamic team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage client relationships and provide timely and effective support to...

  • Customer Service Representative

    3 weeks ago

    Reno, Nevada, United States Valvoline Instant Oil Change Full time

    About the RoleWe're seeking a Customer Relations Specialist to join our team at Valvoline Instant Oil Change. As a key member of our team, you'll be responsible for delivering exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesDeliver a warm and friendly greeting to each guestAdhere to all company policies and...

  • Program Specialist Customer Service Representative

    2 weeks ago

    Reno, Nevada, United States Ultimate Staffing Services Full time

    Job SummaryWe are seeking a highly skilled Program Specialist to join our team at Ultimate Staffing Services. The successful candidate will act as a liaison between members and dealers for the Auto buying program, gathering information, researching, communicating, and educating all parties on the program guidelines.The ideal candidate will have excellent...

  • Healthcare Professional

    1 week ago

    Reno, Nevada, United States Maxim Healthcare Service Full time

    Job Title: Licensed Practical NurseJob Summary: Maxim Healthcare Services is seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team. As a Licensed Practical Nurse, you will provide high-quality patient care and work collaboratively with our healthcare professionals to deliver exceptional patient...

  • Customer Service Ambassador

    2 weeks ago

    Reno, Nevada, United States Lyon Management Group, Inc. Full time

    Job OverviewLyon Living is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. This role will be responsible for building relationships with residents and businesses within the community, assisting with resident retention, and increasing service levels at the community.Key Responsibilities:Operate and...

  • Healthcare Services Pharmacist

    4 weeks ago

    Reno, Nevada, United States Walgreens Full time

    Job Description:As a Healthcare Services Pharmacist at Walgreens, you will play a critical role in providing clinical services to patients, ensuring compliance with regulatory guidelines, company policies, and procedures. Your expertise will be essential in delivering high-quality patient care and promoting the shift of the Walgreens pharmacy role from...

  • Service Specialist

    2 weeks ago

    Reno, Nevada, United States Save Mart Supermarkets Full time

    About UsThe Save Mart Companies operate 194 Save Mart, Lucky, and FoodMaxx stores in neighborhoods throughout California and Western Nevada. As a proud California-based business, we take extra care to provide customers with the freshest quality products at a great value.Our commitment to customers and community is reflected in the connections we've made in...

  • Insurance Customer Service Representative

    1 week ago

    Reno, Nevada, United States State Farm Insurance Full time

    Job Summary: As a Customer Service and Insurance Policy Specialist at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You will also be responsible for processing policy changes and updates in the system, handling incoming...

  • Customer Service Representative

    1 month ago

    Reno, Nevada, United States Milan Institute Full time

    Job SummaryWe are seeking a skilled and enthusiastic Customer Service Specialist to contribute to the success of our student salon floor at Milan Institute.This role offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.Key ResponsibilitiesGreet and welcome salon...

  • Healthcare Service Coordinator

    1 week ago

    Reno, Nevada, United States Renown Health Full time

    About Renown HealthRenown Health is a leading healthcare organization dedicated to delivering exceptional patient care and service in the region.Job SummaryWe are seeking a highly skilled Healthcare Service Coordinator to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and service,...

  • Healthcare Claims Specialist

    2 weeks ago

    Reno, Nevada, United States Renown Health Full time

    Job SummaryThe Insurance and Claims Specialist will play a critical role in ensuring accurate and timely claim submissions, as well as resolving reimbursement issues and credit balances with payors. This position requires a strong understanding of healthcare billing regulations, including CCI, LCD/NCD, and medical necessity rules.Key ResponsibilitiesReview...

Healthcare Customer Service Specialist

2 months ago

Reno, Nevada, United States Skin Cancer and Dermatology Institute Full time

Position Overview:
This role operates under general supervision as a vital member of the healthcare team, executing a range of responsibilities including welcoming patients, managing patient registration, verifying insurance coverage, scheduling appointments, and handling telephone communications.

Key Responsibilities:

The following responsibilities generally represent the expectations for this position but are not exhaustive. Additional tasks may be assigned.


  • Respond to telephone inquiries promptly and courteously
  • Schedule and register patient appointments while adhering to established protocols
  • Manage a high volume of incoming calls efficiently
  • Address questions and concerns, directing them to the appropriate department or location
  • Gather and input all necessary demographic, clinical, billing, and insurance information from patients or their representatives
  • Educate patients by explaining preparation and instructions for their upcoming appointments
  • Utilize Electronic Health Records (EHR) to communicate with clinical staff and/or providers regarding telephone encounters using SBAR format and/or relevant smart phrases
  • Operate a multi-line telephone system proficiently
  • Minimum one year of experience in customer service, ideally in a clinical setting
  • High School diploma or equivalent required
  • Associate's degree or relevant healthcare certification preferred
  • Strong attention to detail and accuracy, with a professional demeanor and reliability
  • Ability to manage confidential and sensitive information appropriately
  • Capacity to communicate effectively in a dynamic multi-office environment
  • Proficiency in operating all job-related office equipment
  • Ability to follow or provide clear verbal and written instructions
  • Skill in relating to individuals from diverse educational, socioeconomic, and ethnic backgrounds
  • Basic to intermediate computer skills required
  • Mathematical and/or analytical skills for basic to intermediate problem-solving
  • Specialized knowledge of systems relevant to job functions