Customer Experience Representative

5 days ago


Wilmington, Delaware, United States Bath & Body Works Full time

Welcome to Bath & Body Works, where we are passionate about delivering exceptional fragrances and experiences to our customers. As a Customer Experience Representative, you will be the ambassador of our brand, building strong relationships with customers and driving sales growth.

Your key responsibilities will include:

  • Providing exceptional customer service and resolving customer complaints
  • Developing strong relationships with customers to understand their needs and preferences
  • Participating in product knowledge training and staying up-to-date on new products and promotions

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills
  • The ability to work effectively in a team environment
  • Flexibility to work varied shifts, including weekends and holidays

We offer a competitive compensation package, including a salary of $45,000 - $60,000 per year, depending on location and experience. Additionally, you will enjoy:

  • DailyPay access to earned wages
  • 40% merchandise discount and free product
  • No-cost mental health and wellbeing support through our Employee Assistance Program


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