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Regional Operations Manager

2 months ago


Albany, New York, United States Hearst Full time
Position Overview

Are you a dedicated professional seeking a rewarding role with comprehensive benefits? Hearst is in search of a Regional Operations Manager to oversee the diverse clientele of our publications and partners in the Capital Region.

Key Responsibilities:
  • Deliver exceptional service to our home delivery customers, including those of prominent publications.
  • Lead a team of independent contractor carriers, which involves recruiting, onboarding, and training.
  • Ensure all contractors maintain proper documentation.
  • Address and resolve customer service inquiries effectively.
Candidate Profile:
  • A proactive individual with high energy and outstanding communication abilities.
  • Someone who values punctuality and reliability, believing that arriving early is essential.
  • A person who prefers an early start to their workday, allowing for personal time in the late morning and afternoon.
  • Competent in basic Microsoft applications such as Outlook, Word, and Excel; prior experience in the newspaper industry is advantageous.
  • Must possess a dependable vehicle and maintain an excellent driving record.
  • Familiarity with the local streets and communities is essential.
The work schedule for Regional Operations Managers typically begins around 12:30 AM, including weekends. The standard workweek consists of approximately 37.5 hours, with two consecutive days off, subject to change based on operational needs. Overtime may be required during holidays and other circumstances. Additional compensation is provided for night and weekend shifts, with premium pay for holidays and overtime. Benefits include a monthly cell phone allowance and a quarterly auto-use bonus. The starting hourly wage is competitive, with opportunities for advancement.

As part of Hearst, you will be joining a respected organization known for its commitment to quality journalism and community engagement. We value diversity and inclusion in our hiring practices and encourage individuals from underrepresented backgrounds to apply. All qualified candidates will receive equal consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Hearst

Based in Albany, Hearst is a leading media organization recognized for its dedication to local news and investigative reporting. We have received numerous accolades for our work across both print and digital platforms. Through our innovative marketing and advertising solutions, we cater to a wide range of clients, providing comprehensive services that include event marketing and targeted digital strategies.