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Front Desk Coordinator

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Washington, United States The Excalibur Group Full time

The Excalibur Group is seeking a skilled Building Receptionist to provide exceptional care and support to DC residents at shelters throughout the district. As a key member of our team, you will be responsible for welcoming guests, ensuring completion of building access procedures, and directing them to other professionals and resources as needed.

Key responsibilities include:

  • Welcome guests to the Office of Migrant Services Reception and Respite center, ensuring completion of all building access procedures.
  • Direct guests to other Office of Migrant Services Reception and Respite professionals, services, and resources in alignment with guest needs.
  • Notify Site Managers of any incidents, issues, or unmet needs within the area(s) where the Building Receptionist is stationed.
  • Support tidiness and upkeep of stationed area, to include assistance with modifications.

Qualifications include:

  • High School Diploma or GED
  • One year's experience in providing direct care to vulnerable populations
  • Experience working in a residential setting
  • Ability to support survivors in crisis with empathy while maintaining professional boundaries

Preferred qualifications include:

  • Professional Registration or Certification
  • Fluency in Spanish (bilingual English and Spanish)
  • DC residents will receive priority

The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status.