Electronic Monitoring Specialist

2 days ago


Hempstead, New York, United States Recovery Monitoring Solutions LLC Full time
Job Title: Electronic Monitoring Specialist

**Recovery Monitoring Solutions LLC** is seeking a highly motivated and detail-oriented Electronic Monitoring Specialist to join our team. This role plays a critical part in ensuring the success of our electronic home monitoring program.

**Job Summary:**

We are looking for an individual with excellent customer service and communication skills, strong attention to detail, and high organizational abilities to oversee clients referred for electronic home monitoring. As an Electronic Monitoring Specialist, you will be responsible for supervising clients, completing installation of monitoring equipment, tracking data, and maintaining accurate records.

**Key Responsibilities:

  • Meet with clients to install and uninstall electronic home monitoring equipment, providing an overview of the program and reviewing rules of client compliance.
  • Monitor and address alerts received from electronic monitoring devices to determine client compliance and adherence to program guidelines.
  • Create appointments and schedules for regular client office visits, administer drug and alcohol testing as required, and ensure proper functioning of equipment.
  • Update physical and electronic files, maintain confidentiality, and work with court officials to write and update client reports.
  • Collect supervision payments from clients, provide receipts, and complete daily deposits.

**Requirements:**

  • A high school diploma or equivalent is required; six months of experience in community corrections, electronic monitoring, or a related field is preferred.
  • Proficiency in Microsoft Office (Word, Outlook, and Excel) and excellent customer service and communication skills are essential.
  • A valid driver's license is also required.

**Salary:** $63,000 per year, based on industry standards and location.

**Benefits:**

  • Medical, dental, vision, 401K, short-term disability, long-term disability, and basic life insurance.

**Additional Information:** Domestic U.S. travel may be required. Other duties may be assigned as needed.



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