Restaurant Operations Manager
5 days ago
We are seeking a highly motivated and experienced Front of House Manager to join our team at Park Restaurant and Bar. As a key member of our management team, you will be responsible for leading our front of house staff and ensuring that our guests receive exceptional service.
Key Responsibilities:
- Develop and implement marketing strategies to increase foot traffic and drive new business.
- Plan and manage weekly social media posts to promote our specials and events.
- Work collaboratively with other managers to achieve sales goals and create a positive guest experience.
- Ensure that all guests feel welcome and receive responsive, friendly, and courteous service.
- Handle guest issues professionally and provide exceptional customer service.
- Oversee the coaching, training, and management of front of house staff.
- Act as a liaison between the front and back of house to ensure smooth service execution.
- Manage cash and other receipts in accordance with restaurant policies.
- Make employment and termination decisions.
- Fulfill other duties as needed to ensure guest service standards and efficient operations.
Requirements:
- 2+ years of experience in a fine dining or upscale casual restaurant.
- Previous leadership or management experience.
- High energy, outgoing, and positive leadership style.
- Social media and business development savvy.
- PREFERRED: Bachelor's degree.
- Able to read, write, and communicate effectively.
- Ability to work in a standing position for long periods and lift up to 50 pounds.
- Ability to understand and comply with all federal, state, county, and municipal regulations.
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