Restaurant Operations Manager

14 hours ago


Columbia, Missouri, United States RSolution LLC Full time
Restaurant Operations Manager

Be a part of a dynamic team at RSolution LLC, a leading national brand in the fast-growing emerging 'better chicken' fast-casual segment. This is a great opportunity for starting and growing a career in the restaurant field.

Key Responsibilities:
  • Oversee all day-to-day restaurant operations to ensure Company standards for quality food, service, and sanitation are met.
  • Manage and supervise Shift Leaders and hourly staff.
  • Assign and direct daily work responsibilities for staff.
  • Order inventory for all areas and operations to ensure the restaurant is stocked with appropriate levels of product.
  • Reconcile cash registers at open and close of each shift.
  • Maintain all records as required by Company policies and procedures, and in compliance with state and federal law.
  • Maintain staff compliance with Company policies, procedures, standards, and specifications.
  • Maintain staff compliance with state and federal laws governing safety and food handling.
Leadership and Management:
  • Recruit, interview, select and hire quality staff for all positions.
  • Conduct orientation and train Shift Leaders and other hourly staff to ensure employees perform their respective jobs.
  • Perform performance reviews of Shift Leaders at General Manager's request and other hourly staff on a regular basis. Provide ongoing feedback, coaching, and counseling to Shift Leaders and hourly staff regarding areas such as production, efficiency, and professionalism.
  • Perform counseling, disciplinary action or termination of employment of Shift Leaders and other hourly staff.
  • Recommend any promotion, advancement, or other status change of Shift Leaders and other hourly staff to General Manager.
  • Adjust work schedules and hours of work of Shift Leaders and hourly staff, as needed, to ensure all shifts are covered.
  • Recommend any scheduling or shift changes to General Manager.
  • Approve overtime as necessary for hourly staff.
Work Conditions and Requirements:
  • Willingness to work a flexible schedule, including extended hours.
  • Periods of standing and walking, as necessary.
  • Frequent contact with guests, requiring tact and courtesy.
  • Frequent contact with subordinates, requiring direction and supervision.
Minimum Qualifications:
  • High school diploma or GED equivalent.
  • Ability to read, write and verbally communicate well.
  • Proficient math skills and comfort with numbers.
  • Proficient computer skills.
  • Demonstrates maturity and professional demeanor at all times.
  • Friendly, outgoing personality.
  • Well-groomed, professional appearance.
  • Positive attitude and self-discipline.


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