Automotive Sales Representative
1 day ago
We are seeking a highly motivated and customer-focused Automotive Sales Representative to join our team at Nielsen Chevrolet. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Handle incoming and outgoing phone calls and emails to provide timely and effective customer support
- Manage customer contacts, follow-up, and lead generations to drive sales growth
- Prospect follow-up calls, set appointments for sales, and gauge customer satisfaction to ensure a positive experience
- Answer customer inquiries via email and phone, providing accurate and helpful information
- Schedule sales appointments and reschedule no-show customers to minimize lost opportunities
- Contact customers based on current marketing incentives to promote sales and drive revenue growth
- Follow up with customers in a manner that results in a dealership visit, ensuring a positive outcome
- Exhibit ethical behavior, provide the highest degree of customer satisfaction, and maintain honesty in all interactions with customers
- Interact with customers and dealership departments to ensure seamless communication and collaboration
- Ability to manage a high volume of inbound and outbound sales calls, internet leads, and call lists
- Strong organizational skills, with the ability to effectively multi-task and prioritize tasks
- Reliability and dependability are essential in this role
- Outgoing personality, ability to influence customers to schedule appointments, and excellent communication skills
- Extremely customer service-oriented, with a focus on delivering exceptional experiences
- Excellent written and oral skills, with the ability to effectively communicate with customers and colleagues
- Experience in previous automotive dealerships, with a basic knowledge of computers and software
Nielsen Chevrolet is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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