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Catering Operations Manager
2 months ago
We are seeking a highly skilled Catering Manager to oversee the Catering Department and ensure exceptional service to clients. The successful candidate will be responsible for managing catering events, supervising staff, and maintaining high standards of quality and customer satisfaction.
Key Responsibilities- Event Planning and Coordination: Collaborate with internal stakeholders and external clients to plan and execute catering events, including meetings, conferences, and special occasions.
- Staff Management: Supervise and train catering staff, including servers, cooks, and delivery personnel, to ensure efficient service and high-quality food presentation.
- Customer Service: Act as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring satisfaction.
- Financial Management: Track and monitor labor and food costs for each event, ensuring budgetary compliance and optimizing revenue.
- Quality Control: Work with the Chef to develop menus and ensure high-quality food presentation, sanitation, and facility-related activities.
- Experience: 2+ years of experience in catering or food service management, with a proven track record of success in event planning, staff management, and customer service.
- Skills: Strong organizational, communication, and leadership skills, with a deep understanding of food and beverage operations, financial management, and quality control.
- Certifications: ServSafe Certification and proficiency in MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
- Competitive Salary: $70,000 - $80,000 per year.
- Benefits Package: Comprehensive benefits package, including medical, dental, vision, life insurance, disability insurance, and commuter benefits.
- Professional Development: Opportunities for training and development, including workshops, conferences, and online courses.