Guest Experience Representative

3 weeks ago


Milwaukee, Wisconsin, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full time

Overview

Park Place Hospitality LLC - Hilton Garden Inn Milwaukee is a leading hospitality company dedicated to delivering exceptional guest experiences.

Compensation and Benefits

The hourly pay for this position is $15, with a comprehensive benefits package including Medical, Dental, Vision, 401(k), and Employee Discounts.

Responsibilities

As a Guest Service Agent, you will be responsible for:

  • Providing warm and personalized welcome to guests upon arrival
  • Assisting with check-in and check-out processes
  • Ensuring guests are well-informed about hotel services and local attractions
  • Handling financial transactions with precision and addressing guest inquiries and concerns promptly and efficiently
  • Closing out the day's financials accurately

Requirements

To succeed in this role, you will need:

  • Excellent communication skills in English
  • Above-average computer skills and typing abilities
  • The ability to stand for up to 8 hours at a time

Grow Your Career

We offer opportunities for growth and development in the hospitality industry, making this an ideal role for those looking to advance their career.



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