Guest Experience Sales Leader
3 weeks ago
About Edgeless Beauty Group
We are a leading beauty company that offers a range of products and services across various brands. As a Guest Experience Sales Manager, you will be responsible for delivering exceptional customer service, driving sales growth, and managing a dynamic team to achieve targets.
The role demands a balance of operational management and strategic leadership to deliver outstanding guest experiences and drive business success. You will work closely with our brands to align guest service practices with their identity and standards.
Key responsibilities include developing and executing sales strategies, coaching team members on upselling spa services and packages, monitoring and analyzing sales performance, and ensuring consistent guest experiences through all communication channels.
You will also collaborate with other departments to ensure seamless integration and communication, and stay informed about offerings, promotions, and updates across all brands to train and equip the team effectively.
Requirements
- 3-5 years sales experience in a fast-paced environment
- Team management experience, preferably in the beauty or retail industry
- Ability to manage multiple priorities in a fast-paced environment
- Hospitality experience in a five-star call center environment
Work Environment
- This is a full-time position working in a fast-paced office environment
- Ability to sit and stand for extended periods throughout the day
Estimated Salary: $60,000 - $80,000 per year
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