Medical Office Coordinator

3 weeks ago


Hightstown, United States Immediate Care Walk-In Management LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Immediate Care Walk-In Management LLC. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities:
  • Greet and register patients, ensuring a smooth and efficient check-in process.
  • Update patient information and insurance details in our system, maintaining accurate and up-to-date records.
  • Verify insurance eligibility and communicate payment policies to patients, ensuring clear understanding of their financial responsibilities.
  • Collect co-pays, co-insurance, deductibles, and past due balances, maintaining a balanced cash drawer.
  • Communicate with primary care providers and insurance carriers on behalf of patients, providing excellent customer service.
  • Answer phone calls, take messages, and return voicemails in a timely and professional manner.
  • Perform other administrative tasks as assigned by the Office Manager or Practice Administrator.
Requirements:
  • High school diploma or equivalent required.
  • Medical billing/medical receptionist experience preferred.
  • Medical Assistant certificate preferred.
  • Basic computer skills and proficiency in Epic EMR system a plus.
  • Detailed-oriented and exceptional customer service skills, with a focus on providing a positive patient experience.


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