Medical Office Receptionist
3 weeks ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Southwest Dermatology & Vein. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.
Key Responsibilities- Answer and direct phone calls, responding to patient inquiries and concerns
- Schedule appointments for multiple locations and doctors, ensuring accurate and timely scheduling
- Verify patient demographics, charges, and payments, maintaining attention to detail and accuracy
- Manage referrals, authorizations, and pre-certifications, ensuring compliance with insurance policies
- Confirm appointments, execute recalls, and maintain accurate records
- Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors
- Order office supplies and manage inventory, ensuring a well-stocked and efficient workspace
- High school diploma or equivalent required; customer service experience preferred
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Excellent communication and interpersonal skills, with a focus on providing exceptional patient care
- Ability to maintain confidentiality and handle sensitive information with discretion
- Flexibility to work in a dynamic environment, adapting to changing priorities and deadlines
- Competitive hourly rate: $16.00 per hour
- Full-time schedule: Monday to Friday, 8:00 AM to 5:00 PM
- Benefits package, including 401(k), dental insurance, employee discount, health insurance, life insurance, paid time off, and vision insurance
Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery, committed to providing exceptional patient care and creating a welcoming environment for our community. As a Medical Receptionist, you will be part of a dynamic team dedicated to delivering outstanding service and results.
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