Medical Office Receptionist

3 weeks ago


Austin, Texas, United States Southwest Dermatology & Vein Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Southwest Dermatology & Vein. As a Medical Receptionist, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a smooth and efficient experience.

Key Responsibilities
  • Answer and direct phone calls, responding to patient inquiries and concerns
  • Schedule appointments for multiple locations and doctors, ensuring accurate and timely scheduling
  • Verify patient demographics, charges, and payments, maintaining attention to detail and accuracy
  • Manage referrals, authorizations, and pre-certifications, ensuring compliance with insurance policies
  • Confirm appointments, execute recalls, and maintain accurate records
  • Maintain a clean and organized reception area, ensuring a welcoming environment for patients and visitors
  • Order office supplies and manage inventory, ensuring a well-stocked and efficient workspace
Requirements
  • High school diploma or equivalent required; customer service experience preferred
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Excellent communication and interpersonal skills, with a focus on providing exceptional patient care
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Flexibility to work in a dynamic environment, adapting to changing priorities and deadlines
Benefits
  • Competitive hourly rate: $16.00 per hour
  • Full-time schedule: Monday to Friday, 8:00 AM to 5:00 PM
  • Benefits package, including 401(k), dental insurance, employee discount, health insurance, life insurance, paid time off, and vision insurance
Work Environment

Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery, committed to providing exceptional patient care and creating a welcoming environment for our community. As a Medical Receptionist, you will be part of a dynamic team dedicated to delivering outstanding service and results.


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