Customer Service Representative

22 hours ago


Winchester, Tennessee, United States Advance Financial Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers in our retail locations throughout Tennessee.

Key Responsibilities:
  • Welcome and serve customers in a fast-paced retail environment
  • Provide world-class customer service and support to meet and exceed customer expectations
  • Work with team leads to meet and exceed monthly sales and customer service goals
  • Answer customer questions and resolve issues in a timely and professional manner
  • Use company best practices to provide consistent and amazing customer service
Requirements:
  • High school graduate or equivalent
  • Dedication to helping others and providing exceptional customer service
  • Experience in a service-related field, preferably with cash handling experience
  • Ability to work in a fast-paced retail environment and adapt to changing situations
  • Excellent sales and communication skills
What We Offer:
  • $16-$22 per hour, with opportunities for advancement and career growth
  • $500 Sign-on Bonus paid after 90 days of employment
  • Generous PTO and paid time off to volunteer
  • Paid parental leave
  • 100% company-paid health insurance
  • 401k with 5% company match
  • Student Loan Repayment Plan

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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