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Customer Service Representative

2 months ago

Rochester, Minnesota, United States Great Harvest Bread Co. & Cafe Full time
About Great Harvest Bread Co. & Cafe

We are a reputable bakery and cafe that has been serving the community for over 20 years. Our mission is to provide high-quality products and exceptional customer service in a welcoming and upbeat environment.

Job Summary

We are seeking a reliable and friendly individual to join our team as a Bread Baker or Sandwich Specialist. As a key member of our team, you will be responsible for providing outstanding customer service, preparing and maintaining our sandwich line, and expediting orders in a fast-paced work environment.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, ensuring a positive experience and building customer loyalty.
  • Sandwich Preparation: Prepare and maintain our sandwich line, including taking orders, following recipes and processes, and using our panini press.
  • Order Expediting: Expedite orders in a timely and efficient manner, ensuring that customers receive their orders promptly.
  • Cash Handling: Handle cash transactions accurately and efficiently, providing excellent customer service at all times.
  • Cleaning and Maintenance: Maintain a clean and safe work environment, adhering to our high standards of cleanliness and sanitation.
Requirements
  • Food Service Experience: Previous experience in a food service environment is preferred but not required.
  • Serve Safe Training: Serve Safe training is preferred but not required.
  • Teamwork: Ability to work effectively in a team environment, providing support and assistance as needed.
  • Communication: Excellent communication skills, both verbal and written.
What We Offer
  • Competitive Pay: Competitive pay rates based on skills and experience.
  • Benefits: Opportunities for advancement, flexible schedules, and generous employee discounts on our products.
  • Fun Work Environment: A fun and fast-paced work environment that is supportive and inclusive.