Technical Solutions Specialist

3 weeks ago


Cleveland, Ohio, United States The MetroHealth System Full time
About the Position:
We are seeking a highly skilled Technical Solutions Specialist to join our team at The MetroHealth System. In this role, you will work independently or under general direction to analyze and improve manual/automated healthcare systems. Your expertise will help us achieve our goal of becoming as good at preventing disease as we are at treating it.

Key Responsibilities:
* Analyzing procedures and problems within healthcare systems* Reporting findings and recommending solutions* Assisting in the completion of programming specifications* Monitoring patient care applications for adherence to documented requirements* Preparing installation schedules, user training, procedural documentation, and project control* Upgrading software and hardware to maintain system integrity

Requirements:
* Bachelor's degree in Computer Science or a related field* 4 years of experience using or installing systems relative to the assigned area of responsibility (or 7 years of experience in lieu of a degree)* Professional certification in Epic, OnBase, Lawson, or other application certification* Excellent communication and project management skills* Ability to manage multiple activities in a deadline-oriented environment*

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