CNC Field Service Specialist
4 days ago
We are seeking a skilled CNC Field Service Engineer to join our team at Swift Placement & Consulting. As a key member of our service team, you will be responsible for providing exceptional maintenance, repair, and installation assistance to our customers on DMG MORI CNC machine tools.
Salary and BenefitsThe estimated salary for this role is $80,000 - $110,000 per year, depending on experience. Additionally, our comprehensive benefits package includes health insurance, retirement plan, and paid time off.
Responsibilities- Provide technical support to customers via phone or on-site visits.
- Create and update documentation of technical information.
- Analyze and generate reports related to service activities.
- Collaborate with Customer's Service Engineers to resolve issues.
- Develop training programs for customers on new product lines.
- Bachelor's or Associate's Degree in a technical field (preferred).
- 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machines.
- Familiarity with Fanuc, Mitsubishi, Siemens, and DMG MORI controls.
- Excellent communication and customer service skills.
- Ability to read mechanical drawings, electrical schematics, and sequence diagrams.
- Basic computer literacy and working knowledge of MS Office.
- Ability to adapt to changing work environments and priorities.
This role requires frequent travel (at least 50%) to various locations within the region. You must be comfortable working in manufacturing/machining environments and be able to lift up to 50 pounds occasionally.
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