Operations Director

2 weeks ago

Anoka, Minnesota, United States The Parents Estate Planning Law Firm, PC Full time
Operations Manager

At The Parents Estate Planning Law Firm, PC, we are seeking a highly skilled and experienced Operations Manager to join our team. As a key member of our staff, you will play a critical role in ensuring the smooth and efficient operation of our law firm.

Key Responsibilities
  • Oversee day-to-day operations, ensuring a productive and efficient work environment.
  • Manage all non-legal support staff members, including recruitment, hiring, onboarding, and performance evaluations.
  • Develop and maintain employee records, ensuring confidentiality of sensitive information.
  • Administer employee benefits programs, including health insurance, retirement plans, and paid time off.
  • Handle employee relations, addressing any issues or concerns that arise within the firm.
  • Manage payroll, accounts payable, and accounts receivable.
  • Cultivate and foster a positive organizational culture, developing and implementing Firm and HR policies and procedures to ensure compliance with legal regulations and improve workflow.
  • Coordinate and manage staff schedules, ensuring adequate coverage and efficient use of resources.
  • Conduct regular staff meetings and facilitate communication between management and employees.
  • Assist with financial management tasks and financial reporting, including budgeting and forecasting.
  • Manage facilities and office equipment, coordinating with vendors and service providers.
Requirements
  • Bachelor's degree in business administration, management, human resources, or a related field.
  • Minimum of 5-7 years of management experience in a professional setting, with a focus on human resources.
  • Strong understanding of HR practices and office procedures.
  • Excellent organizational, multi-tasking, interpersonal, and communication skills.
  • Proficient in Microsoft Office Suite and office management software.
  • Experience with Hubspot, CRM, and CMS is a plus.
  • Strong financial management skills, including budgeting and billing.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Proven leadership and team management abilities.

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