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Branch Office Administrator

1 month ago

Urbandale, Iowa, United States Edward Jones Full time

We are seeking a highly skilled and motivated Branch Office Administrator to join our team at Edward Jones. As a critical member of our branch team, you will be responsible for delivering exceptional personalized service to our clients, building strong relationships, and driving business growth.

Key Responsibilities:

  • Provide exceptional client service and support to our clients, including answering phone calls, responding to emails, and resolving client issues.
  • Build and maintain strong relationships with our clients, understanding their financial goals and needs, and providing tailored solutions.
  • Work closely with our financial advisors to develop and implement business strategies, including identifying opportunities to create efficiency and drive growth.
  • Manage multiple priorities in a deadline-driven environment, ensuring timely completion of tasks and projects.
  • Stay up-to-date with current and new office technology, and provide training and support to colleagues as needed.

What We Offer:

  • A comprehensive 6-month training program, including an experienced peer to help mentor you.
  • A wide support network that extends from your branch office to your region to the home office.
  • The opportunity to work independently, but with a team of thousands backing you every step of the way.
  • A culture of continuous improvement and professional development, reflecting a respect for individuals and their unique contributions.
  • An inclusive environment where everyone's different viewpoints are valued and help to achieve results.

Requirements:

  • Ability to deepen and broaden client relationships.
  • Ability to identify opportunities to create efficiency.
  • Strong ability to work independently.
  • Ability to manage multiple priorities in a deadline-driven environment.
  • Proficient in current and new office technology.

About Us:

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received. We value different viewpoints to help achieve results, and we'll give you the support you need to succeed.