Store Operations Manager

1 week ago


Glen Mills, Pennsylvania, United States MOD Super Fast Pizza, LLC Full time
About the Role

We're seeking a highly skilled and motivated Store Coach to join our team at MOD Super Fast Pizza, LLC. As a Store Coach, you will play a key role in driving overall store operations and leading our Squad to deliver an exceptional MOD experience.

Key Responsibilities
  • Lead by example, demonstrating MOD values and behaviors, and providing exceptional customer service.
  • Coach Shift Captains to maintain a positive and energetic store atmosphere.
  • Train and develop Squad members in all aspects of store operations.
  • Ensure all stations, products, and equipment meet quality standards.
  • Manage cash handling functions and inform the General Manager of performance issues.
Requirements
  • Minimum 6 months of experience in a Shift Captain position or 1 year of supervisory experience in a retail store or restaurant.
  • Proven leadership and coaching skills, with the ability to motivate and develop front-line employees.
  • Ability to think strategically and act tactically in a fast-paced environment.
  • Belief in MOD's purpose and a growth mindset.
Working Conditions
  • High noise levels due to operations, customers, and overhead music.
  • Indoor or outdoor setting, with varying weather conditions.
  • Varying schedule, including evenings, holidays, and extended hours.
  • Work near moving or mechanical parts and in a walk-in refrigerator and freezer.

At MOD, we believe in creating a world that works for and includes everyone. We are a fair chance employer and welcome applications from diverse candidates.



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