Assistant Store Manager

2 weeks ago


Delmar, Delaware, United States CrossAmerica Partners Full time

Job Summary:

As an Assistant Store Manager at CrossAmerica Partners, you will play a vital role in supporting the Store Manager in daily operations to ensure maximum profitability, customer satisfaction, and employee well-being.

Key Responsibilities:

  • Assist the Store Manager in overseeing daily store operations, including inventory management, employee scheduling, and customer service.
  • Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
  • Collaborate with the Store Manager to create a positive and inclusive work environment that fosters teamwork and innovation.
  • Provide exceptional customer service, ensuring that customers receive a high-quality experience and are satisfied with their interactions with the store.
  • Conduct regular store walks to ensure that the store is clean, well-organized, and meets company standards.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement and develop strategies to address them.
  • Develop and implement training programs to enhance employee skills and knowledge, ensuring that they are equipped to provide excellent customer service and meet company standards.

Requirements:

  • Minimum 1-2 years of supervisory experience in the retail, restaurant, grocery, or other service industry with responsibility for financial results.
  • Previous leadership proficiency in high-volume retail with P&L accountability.
  • Ability to create and maintain a customer-focused culture.
  • Excellent communication, leadership, and problem-solving skills.

Benefits:

CrossAmerica Partners offers a competitive benefit package for full-time team members, including health insurance, vacation, holiday pay, 401(k) with employer match, and more. Part-time team members are eligible for 401(k) with employer match and paid holidays, and may also be eligible for health insurance.



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