Reception and Seating Specialist

2 weeks ago


Woodbridge, Virginia, United States IHOP Full time

Host or Hostess Role Overview:

In the role of Host or Hostess, you will be the first point of contact for our guests, ensuring they feel welcomed and valued. Your primary duties will involve greeting patrons with a warm smile, efficiently seating them, and managing the flow of guests during peak hours. You will also handle phone inquiries, process To-Go orders, and maintain an organized Wait List. Exceptional customer service is essential, as you will be responsible for addressing guest requests and ensuring timely delivery of food and beverages.

Key Responsibilities:

  • Warmly welcoming and seating guests
  • Overseeing To-Go and Delivery requests
  • Offering menu insights and promoting additional items
  • Taking orders and liaising with kitchen personnel
  • Upholding cleanliness and orderliness in the dining area

Essential Qualifications:

  • Previous hosting experience is advantageous
  • Excellent communication and teamwork abilities
  • Capability to manage cash transactions with care
  • Willingness to work flexible shifts

About IHOP:

Founded in 1958, IHOP is dedicated to creating a welcoming environment where guests can enjoy delightful meals and share memorable experiences. Being part of the IHOP team means contributing to a culture that values customer satisfaction and fosters lasting relationships.



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