Patient Engagement Specialist

2 weeks ago


Mobile, Alabama, United States BELLUSCURA LLC Full time
Job Overview

Belluscura LLC is seeking a highly motivated and results-driven Sales and Service Professional to join our team.

This role will focus on establishing and nurturing trust with patients by understanding their diverse respiratory care needs.

The ideal candidate will have excellent oral and written communication skills, a keen attention to detail, and a solutions-oriented problem-solving approach.

Key Responsibilities:

  • Proactively manage incoming leads, develop strategic call plans, and execute calls to establish meaningful connections with patients.
  • Maintain responsiveness by addressing incoming patient calls, emails, and information requests.
  • Collaborate with teammates to transition leads to Durable Medical Equipment provider partners.
  • Consistently and accurately document customer information, activities, and updates in our CRM system.
  • Ensure accurate entry of sales orders, processing of credit card payments, and execution of leasing documents and pricing approvals.

Requirements:

  • At least 1 year of sales/customer service experience required.
  • Proficiency in Microsoft Office.
  • Associate degree or equivalent combination of training and experience.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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