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Field Service Engineer, MALDI Biotyper

1 month ago

Detroit, Michigan, United States Bruker Full time
Job Title: Field Service Engineer, MALDI Biotyper

We are seeking a highly skilled Field Service Engineer to join our team at Bruker. As a Field Service Engineer, you will be responsible for performing planned maintenance on MALDI Biotyper instruments, ensuring they are functioning at optimal levels.

Key Responsibilities:
  • Perform preventive maintenance on MALDI Biotyper systems, verifying system performance and executing detailed preventive maintenance protocols.
  • Conduct basic troubleshooting on-site using digital volt meters or remote diagnostic software to determine whether an on-site visit is required.
  • Re-qualify instruments after service repair by executing operational and performance protocols, including running complex compounds for verification.
  • Make travel arrangements and generate individual expense reports.
  • Secure customer acceptance of preventive maintenance or repair.
  • Coordinate customer WebEx sessions, phone support, and lab facility inspections.
  • Attend certified MALDI Biotyper product training in the German factory.
  • Communicate closely with service/support centers.
Requirements:
  • Bachelor's degree in electrical engineering, electronics, biotechnology, or chemistry-related fields or equivalent experience.
  • Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical, and/or electronic equipment.

Bruker offers a competitive salary range of $67,800 to $87,600, with opportunities for growth and development. Our comprehensive benefits package includes 401(k) with company match, employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program, and paid time off.

Bruker is an equal opportunity employer and complies with all applicable laws regarding equal employment opportunities. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Certain positions at Bruker require compliance with export control laws, and all interviewed candidates will be screened pre-interview to determine their eligibility in light of export control restrictions.