Scheduling Clerk G4

3 weeks ago


San Jose, California, United States Kaiser Permanente Full time
Job Overview:
We are seeking a highly motivated Scheduling Clerk G4 to join our team at Kaiser Permanente. As an Appointments Clerk, you will play a critical role in providing top-notch service to our members by scheduling appointments, handling phone calls, and drafting messages. This position requires a combination of technical skills, attention to detail, and excellent communication skills. If you possess these qualities and are looking for a challenging opportunity to grow with a reputable organization, we invite you to apply.

Key Responsibilities:
- Schedule appointments with various providers
- Handle incoming calls and transfer them as necessary
- Compose messages for physicians/providers, RNs, or other medical staff
- Utilize databases to provide information to members and other callers
- Refer members to eligibility department as required
- Perform routine maintenance tasks such as clearing paper jams and troubleshooting printers/copiers

Requirements:
- High school diploma or general education development (GED) certificate
- Two years of work experience
- Strong math and composition skills
- Ability to use networked computers and pass a basic PC skills test
- Specialized knowledge applicable to the department
- Excellent problem-solving and analytical skills
- Ability to work accurately in a fast-paced setting

Benefits:
Kaiser Permanente offers a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as 401(k) matching. We also provide opportunities for growth and development through training programs and career advancement opportunities. The estimated salary for this role is $60,000 - $72,000 per year, depending on experience.

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